Refund policy

At ORFEONEGRO Wholesale Clothing, we offer all our products to our valued customers with the highest quality and care. Due to the nature of wholesale trade, your orders are prepared specifically for you and product stock is managed accordingly.

Therefore:

📌 Returns are not accepted except for defective products or products with manufacturing faults.
📌 Size, model and quantity details should be checked carefully before placing an order.
📌 For products found to be defective, you must contact us within 3 business days of the delivery date and share photos of the products.
📌 For approved returns of defective products, the price of the product is refunded or, depending on stock availability, an exchange is provided.

We prepare each of our collections with care and deliver them to you after passing them through quality control processes. Thank you for your understanding and cooperation in this matter.

We are always by your side with our commitment to quality products and reliable service.

Kind regards,
ORFEONEGRO Wholesale Clothing